Contact
Spotted something wrong, or something missing? Tell us.
Send us a message
This is an independent guide to the Chicago ‘L’. If a fare has changed, a station has reopened, or something here is simply wrong, we would rather hear it from you than leave it wrong — corrections are welcome and we act on them.
We are not the CTA. We cannot help with lost property, refunds, Ventra account problems or complaints about a specific train. Those need CTA themselves — the numbers are on the right.
chicagotrain.org
[email protected]
We read everything and usually reply within a couple of days.
You probably want CTA, not us
For anything to do with an actual journey — lost property, a refund, a complaint, a Ventra
account:
CTA customer service: 1-888-YOUR-CTA
Ventra: 1-877-NOW-VENTRA (1-877-669-8368)
transitchicago.com
Corrections
If something here is out of date, please say which page. The network data on this site is rebuilt from CTA's own feed, but timings, fares and works change — and printed maps go stale faster than anything.